🔏 bg77 Privacy Policy

This Privacy Policy ("Policy") describes how bg77 ("bg77," "we," "us," "our"), operator of the online gaming platform at bg77.win, collects, uses, stores, shares, and protects personal data belonging to users ("Player," "User," "you") who access or use the bg77 Service. This Policy applies to all personal data processed in connection with your use of bg77.win and any associated mobile applications or services.

bg77 is committed to protecting the privacy and personal data of all users in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations, and the relevant issuances of the National Privacy Commission of the Philippines ("NPC"). By creating an account on bg77 or using the Service, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

1. Who We Are and Scope of This Policy

1.1 bg77 is an online casino and sports betting platform operating in the Philippine market under the regulatory framework established by the Philippine Amusement and Gaming Corporation ("PAGCOR"). bg77 acts as a personal information controller in relation to the personal data of its registered players and website visitors.

1.2 This Policy applies to:

• Registered players who hold an active or inactive bg77 account;
• Visitors who browse bg77.win without registering an account;
• Individuals who contact bg77 customer support through any channel;
• Individuals who participate in bg77 promotions, surveys, or events.

1.3 This Policy does not apply to the data practices of third-party game providers, payment processors, or other linked services accessible through bg77. Those entities operate under their own privacy policies and are independent personal information controllers for their respective data processing activities.

2. Personal Data We Collect

2.1 Registration and Identity Data

When you create a bg77 account, we collect: full legal name; date of birth; Philippine mobile number; email address (where provided); chosen username; and account password (stored in irreversibly hashed form — plaintext passwords are never stored).

2.2 Identity Verification (KYC) Data

To comply with anti-money laundering regulations and PAGCOR requirements, bg77 collects copies of government-issued identification documents (e.g., PhilSys ID, passport, driver's licence, SSS ID, PRC ID, voter's ID), proof of address documents, and selfie photographs for identity matching. This data is collected prior to processing your first withdrawal or when triggered by transaction thresholds.

2.3 Financial and Transaction Data

bg77 collects records of all deposits, withdrawals, bonuses credited, and game wagers associated with your account. We collect GCash or Maya account identifiers, bank account details (where used for transactions), and transaction timestamps. Full payment card numbers are not stored by bg77 — payment processing is handled by certified third-party processors.

2.4 Gaming and Behavioural Data

bg77 records game history, betting patterns, session durations, game preferences, and wagering totals. This data is used for account management, VIP tier calculations, responsible gaming monitoring, and game integrity analysis.

2.5 Technical and Device Data

bg77 automatically collects IP addresses, device identifiers, browser type and version, operating system, screen resolution, timezone, and session logs when you access bg77.win. This data is used for security purposes, fraud detection, and to optimise platform performance.

2.6 Communications Data

If you contact bg77 customer support, we collect and retain records of those communications — including live chat logs, email correspondence, and any attachments or documents shared during the interaction.

3. How We Collect Your Data

bg77 collects personal data through the following mechanisms:

• Direct collection: information you provide during registration, identity verification, deposit and withdrawal requests, support interactions, and participation in promotions;
• Automated collection: technical and device data collected via cookies, log files, and analytics tools when you access bg77.win;
• Third-party collection: identity verification outcomes provided by our KYC service providers; payment confirmation data from GCash, Maya, and banking partners; and fraud signals from our fraud prevention partners;
• Regulatory sources: data received pursuant to lawful requests from PAGCOR, law enforcement, or other competent authorities.

4. Legal Basis and Purposes of Processing

bg77 processes your personal data on the following legal bases, as recognised under the Data Privacy Act of 2012:

4.1 Contractual Necessity

Processing your registration data, transaction data, and gaming history is necessary for bg77 to provide the Service you contracted for when you created an account. Without this processing, bg77 cannot operate your account, process deposits or withdrawals, or provide access to games.

4.2 Legal Obligation

bg77 is required by law — including the Anti-Money Laundering Act of 2001 (as amended), PAGCOR regulations, and the Data Privacy Act — to collect, retain, and in certain circumstances disclose personal data. Identity verification, transaction monitoring, and record-keeping are processed on this basis.

4.3 Legitimate Interests

bg77 processes technical data, device data, and behavioural data on the basis of legitimate interests — specifically: protecting the security and integrity of the platform; detecting and preventing fraud, collusion, and prohibited activity; improving the Service; and conducting responsible gaming monitoring to identify players who may be at risk.

4.4 Consent

Where bg77 sends you optional promotional communications or marketing messages, this is done on the basis of your consent. You may withdraw consent to marketing communications at any time by adjusting your notification preferences in Account Settings or by contacting support.

5. Cookies and Tracking Technologies

5.1 bg77.win uses cookies and similar tracking technologies (collectively, "Cookies") to operate and improve the platform. Cookies are small text files stored on your device when you visit bg77.win.

5.2 bg77 uses the following categories of Cookies:

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication cookies and security tokens. These cannot be disabled without affecting platform functionality.
• Performance and Analytics Cookies: Used to understand how players interact with bg77.win — which pages are visited, how long sessions last, and where errors occur. Data collected is aggregated and anonymised.
• Functionality Cookies: Store your preferences such as language settings, game display options, and "remember me" login state.
• Security Cookies: Used for fraud detection, login attempt monitoring, and device fingerprinting to protect your account from unauthorised access.

5.3 You may control Cookie preferences through your browser settings. Disabling strictly necessary Cookies will impair your ability to use bg77.win. Disabling performance Cookies does not affect platform functionality but reduces bg77's ability to identify and fix issues.

6. How We Share Your Data

bg77 shares your personal data only in the following circumstances:

• Game providers: Your player account identifier and game session data are shared with licensed game providers (e.g., JILI, PG Soft, Pragmatic Play) to the minimum extent necessary to deliver game functionality. These providers are contractually bound to handle your data appropriately.
• Payment processors: Transaction data is shared with GCash, Maya, BPI, BDO, Metrobank, and USDT processing partners to execute deposits and withdrawals. These entities are independent data controllers for their own transaction processing activities.
• KYC and identity verification providers: Identity documents and selfie photographs are shared with our KYC partners for automated identity matching and document authenticity checks.
• Fraud prevention and security partners: Device fingerprints, IP addresses, and behavioural signals may be shared with fraud prevention services to protect the integrity of the platform.
• Regulatory and law enforcement authorities: bg77 will disclose personal data to PAGCOR, the Anti-Money Laundering Council ("AMLC"), law enforcement agencies, or courts when required by applicable Philippine law or a valid legal process.
• Corporate transactions: In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of the transaction, subject to the same protections described in this Policy.

7. International Data Transfers

7.1 bg77's primary data processing infrastructure is located within the Asia-Pacific region. Some personal data may be processed or stored in jurisdictions outside the Philippines — for example, where a game provider or cloud infrastructure provider operates data centres abroad.

7.2 Where personal data is transferred outside the Philippines, bg77 ensures that appropriate safeguards are in place — including contractual data processing agreements that require receiving parties to maintain protection standards consistent with the Data Privacy Act of 2012.

8. Data Retention

8.1 bg77 retains personal data for as long as necessary to fulfil the purposes described in this Policy and to comply with applicable legal obligations. The following indicative retention periods apply:

• Account and registration data: Retained for the duration of the account relationship plus a minimum of five (5) years after account closure, to comply with anti-money laundering record-keeping requirements.
• KYC and identity verification documents: Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications: Retained for two (2) years from the date of the interaction, or longer where the communication forms part of a dispute or investigation.
• Technical and device logs: Retained for twelve (12) months from collection, unless required for longer periods for security or legal purposes.

8.2 After the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an individual.

9. Security of Your Personal Data

9.1 bg77 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and bg77 servers;
• Encryption at rest for sensitive data categories including identity documents, hashed passwords, and payment identifiers;
• Role-based access controls limiting employee access to personal data to the minimum required for their job function;
• Multi-factor authentication for administrative system access;
• Regular security assessments and penetration testing of the platform;
• Anomaly detection and intrusion monitoring systems operating continuously.

9.2 No data transmission or storage system is guaranteed to be 100% secure. bg77 will notify affected users and the National Privacy Commission in the event of a personal data breach that is likely to give rise to a real risk of serious harm, in accordance with the Data Privacy Act of 2012 and NPC breach notification requirements.

10. Your Rights as a Data Subject

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by bg77:

• Right to be Informed: You have the right to be informed of how your personal data is being processed, including the purposes of processing, the categories of data collected, and with whom your data is shared.
• Right of Access: You have the right to request access to the personal data bg77 holds about you and to obtain a copy of that data in a commonly used format.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data. You may update most account information directly through Account Settings. For corrections to identity documents, please contact support.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where the processing was unlawful. This right is subject to bg77's legal retention obligations — we cannot delete data we are legally required to retain.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.
• Right to Object: You have the right to object to the processing of your personal data where that processing is based on legitimate interests. You also have an unconditional right to object to processing for direct marketing purposes.
• Right to Lodge a Complaint: If you believe bg77 has processed your personal data in violation of the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

11. Children and Minors

11.1 If bg77 discovers that personal data of an individual under 21 years of age has been collected — whether through registration, payment, or any other means — the account will be immediately suspended, the data will be isolated, and the matter will be escalated for review. If the individual is confirmed to be under 21, the account will be permanently closed and any deposit amounts returned, consistent with our Terms and Conditions.

11.2 Parents and guardians who believe a minor may have created a bg77 account are encouraged to contact [email protected] immediately. bg77 will investigate and act promptly on credible reports.

12. Changes to This Privacy Policy

12.1 bg77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. The most current version of this Policy will always be available at bg77.win/privacy-policy, displaying the date of the most recent update.

12.2 For material changes that significantly affect your rights or how your data is processed, bg77 will provide notice through your registered contact details or a prominent platform notice, with a reasonable period before the changes take effect to allow you to review the updated Policy.

12.3 Continued use of the Service following publication of an updated Privacy Policy constitutes your acceptance of the revised terms of processing.

13. Contact and Data Privacy Officer

bg77 has designated a Data Privacy Officer ("DPO") responsible for overseeing compliance with this Policy and the Data Privacy Act of 2012. To contact the DPO or to exercise your data subject rights, please use the following channels:

• Email: [email protected] (subject line: "Data Privacy" or "Data Subject Rights Request")
• Live Chat: Available 24/7 through bg77.win — reference "Privacy Policy" or "Data Request" in your opening message.
• Platform: bg77.win — your Account Settings also include options to manage marketing consent and download your account data.

For complaints about bg77's data processing practices that have not been resolved through the above channels, you may also contact the National Privacy Commission of the Philippines through its official website and complaints process.